Currently Being ModeratedMay 7, 2013 9:11 AM (in response to Lewisfrommo)
According to the iPhone User Guide you are doing it correctly, http://manuals.info.apple.com/en_US/iphone_user_guide.pdf found on page 51:
"Save an attached photo or video: Touch and hold the photo or video, then tap Save Image or Video. It’s saved to your Camera Roll in the Photos app."
I would recommend starting with our iPhone Troubleshooting Assistant found here: http://www.apple.com/support/iphone/assistant/application/
I would start at step 3:
If only a single app has stopped responding or closes on launch, try the following:
- Return to the Home screen, and then click the Home button twice.
- Tap and hold on the app.
- When it starts to jiggle, tap the - to close it.
- Double-click the Home button and try opening the app again.
Currently Being ModeratedMay 7, 2013 9:35 AM (in response to sterling r)
Thanks for your assistance.
Tried your suggestion and the only options I keep getting are 'Mail" or "Quick Look". I've saved videos to camera roll before but not now.
Not sure what the app instruction is about. I don't have any apps d/l on the phone in regards to videos.