8 Replies Latest reply: Jan 17, 2014 10:14 PM by _rogelio_lopez_
Caelynx Level 1 Level 1 (0 points)

I have windows 8 and the latest version of itunes (11.0.2.26). Every ipod touch ive reset gets stuck in recovery mode and a message displays "ipod software update server could not be contacted. please try again later." I ran diagnostics and itunes is connected to the internet, is opened as administrator in the administrator profile, allowed in both my internet and windows firewalls (allowed all itunes in-bound rules), disabled my firewalls, ive update my usb drivers, cleared my dns cache, and basically every other option possible. And when i open Apple Software Update program itll say "Apple software update server could not be found". The same device will restore with my brothers computer but not mine (he has windows 7 and since mine is a more powerful system i believe it has something to do with windows 8?)


iTunes, Apple Software Update, Windows 8