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how can I unlock the remote desktop to shut down my MacBook Air?

My computer is locked as it says the Remote Desktop is attempting to reconnect and I can't get two other screens to close.

Ctrl+Alt+ Delete is not working....

MacBook Air

Posted on May 5, 2013 9:04 PM

Reply
1 reply

May 8, 2013 6:42 AM in response to sunburnhaven

Hi sunburnhaven,



I understand that you may have applications that are unresponsive. If the applications are still running, they may be preventing your computer from shutting down. Here is some information on how we can quit those applications:


Mac OS X: How to quit an unresponsive application using Force Quit

http://support.apple.com/kb/HT3411


Mac OS X 10.6: If you can’t quit an application

http://support.apple.com/kb/PH6642



Thanks,


Matt M.

how can I unlock the remote desktop to shut down my MacBook Air?

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