HT202341: Sprint Wireless Online Support
Learn about Sprint Wireless Online Support
-
All replies
-
Helpful answers
-
May 8, 2013 7:18 AM in response to parbatiby pedro d,Hello there, Parbati.
Unlocking can only be performed by your Carrier (Sprint). Apple has a good resource page that should help you find out if that option is available for your area:
http://support.apple.com/kb/HT5014
The following is great information to use as a guideline:
Follow these instructions to unlock your iPhone:
- Check if your carrier offers unlocking. Only your carrier can unlock your iPhone.
- Contact your carrier and request an unlock.
- You may need to meet certain requirements to qualify for unlocking. This may take up to seven days.
- Once you receive confirmation that your iPhone unlock has been processed, back up your iPhone.
- Erase the contents of your iPhone.
- Complete the setup assistant and restore your backup.
Thanks for reaching out to Apple Support Communities for answers to your question.
Cheers,
Pedro D.
-
May 8, 2013 7:21 AM in response to parbatiby KiltedTim,Sprint will only unlock the SIM slot for international use for current customers in good standing. If you are not a Sprint customer, then you are out of luck. You bought the wrong phone.
