it just says "your Purchase could not be completed" " for assistance, contact Itunes support at www.apple.com/support/itunes/ww/"
iPhone 4S, iOS 6.1.4
Could your credit card be a debit card? iTunes does not accept debit cards (although it's been suggested that if you have one that's either debit or credit (a debit card that can be run as credit) then those will work.
Could you have typo'd a number? quite easy to do. Or mispelled your name?
no I have the info all correct. When I created the account it accepted the information. Now it just wont make a purchase. It is a debit credit card. I've used it on my account before. I'm just trying to setup my son's itunes account and let him get a few apps.
ablert.franky wrote:
it just says "your Purchase could not be completed" " for assistance, contact Itunes support at www.apple.com/support/itunes/ww/"
Most intelligent people would follow the instructions and contact iTunes customer support instead of posting to a user to user technical support forum.
I just did that they said sorry we can't help you and linked me there service agreement. So as far as I'm conserned. I'm just gonna return it, and buy something android. This is pretty sad support system lol. Not the fourms but actually apple support.
Hi i have a Similar issue tho it says that my Visa card has expired. Though it does not expire until later this year (2015). and it is a Visa Debit Card and i have bought stuff with it since i added my card information.
Why are you digging up an almost 2 year old thread?
lol Never used this type of thing before so i thought i'd use an old one instead of make a new one (which i kinda don't know how) and have a similar issue thats only just cropped up on my phone :/
As already stated, if an error message is displaying on the device, do exactly what it says.
If the message appearing is not the one in the original post, or there is no error message, then it is not the same issue discussed here.
unable to make any purchase after putting in my CC info
