5 Replies Latest reply: May 10, 2013 12:24 PM by Kenichi Watanabe
Marydora Level 1 Level 1

My IPod Nano will not show up as a device on my computer.  Anyone else have this problem.  It is new, got for Christmas.


iPod nano
Solved by Kenichi Watanabe on May 6, 2013 12:12 PM Solved

Just so we are on the same page here, if the iTunes sidebar (left side of window) s hidden, from the menu bar, under View, select Show Sidebar.

 

With the sidebar visible, does the iPod appear in the sidebar, under DEVICES?

  • Kenichi Watanabe Level 8 Level 8
    expertise.ipod
    iPod

    Just so we are on the same page here, if the iTunes sidebar (left side of window) s hidden, from the menu bar, under View, select Show Sidebar.

     

    With the sidebar visible, does the iPod appear in the sidebar, under DEVICES?

  • Eric Ross Level 6 Level 6

    Take a look at this link, for Mac OS http://support.apple.com/kb/TS1410, and for Windows OS http://support.apple.com/kb/TS1369

  • Marydora Level 1 Level 1

    Once I clicked View/Show Sidebar, my device showed up.  The sidebar was not visible prior to that

    However, now, I cannot get my ipod to home screen, it continually shows ipod connected and won't let me out of that mode.  Any suggestions? 

    Thanks for your answer. on the first question, it worked.

  • Marydora Level 1 Level 1

    Did I mess up, my reply was supposed to go to Kenichi Watanabe.

    Sorry, I am new at this.

  • Kenichi Watanabe Level 8 Level 8
    expertise.ipod
    iPod

    No, that's fine.  Once I reply to a topic, I get email notification about any later posts to the same topic.

     

    If your iPod is currently selected in the sidebar, you see the iPod's Summary screen (or other panels related to the iPod) to the right.  If you want to "leave" your iPod, select something else in the sidebar, such as Music (under LIBRARY) or iTunes Store (under Store), etc.

     

    The "new look" for iTunes (when the sidebar is hidden) makes iTunes less "focused" on the sidebar.  You can do everything without having the sidebar visible.  For example, to select your iPod, use the "device button" near the top right corner of the iTunes window (this button is only visible if the sidebar is hidden).  Clicking that button is like selecting the iPod in the sidebar.

     

    For new iTunes users, the new way (without sidebar) may be easier to understand.   You should try using it that way, to see if you like it better.  For long time iTunes users, having the sidebar visible is more familiar.