4 Replies Latest reply: May 6, 2013 4:33 PM by Jasmynnsg
Jasmynnsg Level 1 (0 points)

I've been having this continuous problem with my iTunes syncing with my iPod 5th generation, which is by the way up to date iOS 6.1.3, but anyway I am trying to put music off of my computer into my iTunes and then syncing with my iPod. It has worked several times before but only recently (I don't remember exactly when it started) has it been not working. I am afraid to check the "Sync Music" options under iTunes/Ipod/Music because it says something about erasing everything. I don't exactly know what "everything" includes but I don't want to take any chances. Can someone please help me ?


iPod touch, iOS 6.1.3
  • lllaass Level 10 (175,790 points)

    That message means that you are trying to sync with other than the one syncing computer/iTunes library that you can have. You can sync music and videos from other than your one syncing computer/library if you sync you device manually. See:

    iTunes 11 for Windows: Set up syncing for iPod, iPhone, or iPad

    or

    iTunes 11 for Mac: Set up syncing for iPod, iPhone, or iPad

    and

    Using iPhone, iPad, or iPod with multiple computers

  • Jasmynnsg Level 1 (0 points)

    The thing is I haven't tried to sync with any other computer besides my own. Using the same computer, some iTunes, and same Apple ID/info. So I don't understand why it's saying something about me trying to sync with another computer. [(Sidenote) One day I was messing with my iPod and had to master reset it (Restore Default or whatever it's called) and then I had trouble with the backing up because of computer storage issues. My music syncing problems started right around there, so I don't know if any of that affected it or not.]

  • lllaass Level 10 (175,790 points)

    When you "master reset it (Restore Default or whatever it's called) and then I had trouble with the backing up because of computer storage issues." you undid your computer being your syncing computer.

    If all the synced media like apps and music are in the iTunes library, do the following to make the comnputer your syncing computer

    - Backup the iPod to the computer

    - Restore the iPod from that backup

    How for both is included here:

    iOS: How to back up

  • Jasmynnsg Level 1 (0 points)

    But I did all of that. Or at least I think it did. I mean I have my iCloud and PhotoStream set up after the master reset. And ever since that little mishap I have made sure my iPod has been backed up on my computer. All those have been taken and maybe even repeated to make sure. But I am just so confused on what I did wrong for my music not to sync. I mean I still have my videos I put on it and the iCloud works just fine.