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I'm trying to upload videos from my Sony HDR-CX550 camera and the files that contain the video (.cpi or .mts) are all grayed out on iMovie. I've been able to upload footage before onto Apple computers but now it doesn't seem to be working. Suggestions?

I've tried many different options including calling Apple Customer Support and talking to them for over an hour troubleshooting the issue. They couldn't do anything. I also called Sony who failed as well. Somebody please help me out. Thanks!

MacBook Pro (15-inch Mid 2010), Mac OS X (10.6.8), Using iMovie '09

Posted on May 6, 2013 5:19 PM

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3 replies

May 9, 2013 6:17 AM in response to whatif95

Hello whatif95,


Sorry to hear that you are having trouble importing video from your Sony HDR-CX550. I found an article that provides some information specific to your camera and iMovie '09:


iMovie: Importing both HD and SD content with Sony HDR series cameras

http://support.apple.com/kb/HT1793


For versions previous to iMovie ’11 v9.0.1, including iMovie ’08, ’09, and ’11 (v9.0 only):

To import the AVCHD content from the camera when MPEG-2 content has also been recorded, you must first import and erase the MPEG-2 content from the camera. You should then be able to import the AVCHD content.


I hope this helps!


Best,

Sheila M.

I'm trying to upload videos from my Sony HDR-CX550 camera and the files that contain the video (.cpi or .mts) are all grayed out on iMovie. I've been able to upload footage before onto Apple computers but now it doesn't seem to be working. Suggestions?

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