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Flashing Question Mark Folder Everything I Am Trying is Not Working!

A few days ago my iMac gave me the "pinwheel of death" so I cold shutdown and rebooted. I heard the chime and then I got this flashing folder with a question mark on it. I quickly jumped on my Macbook pro and researched what it meant. I tried booting while holding the option key and would get a blank white screen with a mouse pointer and nothing else. I tried resetting my PRAM and still nothing! Then I saw someone say to restart my iMac while holding down R to start into disk utility. It worked! I went through the repair disk process and it said there was nothing to repair. I then repaired disk permissions, and bingo it had to repair a few different things that needed to be repaired. Once the repair process finished I rebooted to my main drive and everything worked fine. That night I shutdown my computer and the next morning I got the flashing folder again. This time however, after shutting down and rebooting everything worked fine. Now today my iMac froze and I cold shutdown and rebooted. I got the flashing folder and question mark again. This time nothing is responding. I tried rebooting while holding the option key, tried booting into disk utility and still nothing. The only thing that the iMac will recognize is when I reboot while holding the 'option' key and put in the Mac OS X Lion install disc It lets me click that disc and it starts the install cycle... I really don't want to do this as it would wipe everything on the drive and I do not have a lot of documents backed up. What do I do? Am I screwed? Help would be greatly appreciated!


Thanks much!

iMac, Mac OS X (10.7.5)

Posted on May 6, 2013 6:22 PM

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Posted on May 6, 2013 7:41 PM

I think the HD has crashed. Run Apple Hardware Test in Extended Mode at least 3x back to back. If it reports errors, next step is your local Apple Store or AASP. Also carefully read and apply Apple's advice in Flashing question mark appears when you start your Mac. If you had been backing up it would have been a simple matter of replacing the HD, restoring from the backup and you're back up and running. Considering you said you don't back up you're about to learn a very painful lesson on why backing up isn't something you should do it's something you MUST do.


Good luck and sorry for the bad news.

6 replies
Question marked as Best reply

May 6, 2013 7:41 PM in response to Budm17

I think the HD has crashed. Run Apple Hardware Test in Extended Mode at least 3x back to back. If it reports errors, next step is your local Apple Store or AASP. Also carefully read and apply Apple's advice in Flashing question mark appears when you start your Mac. If you had been backing up it would have been a simple matter of replacing the HD, restoring from the backup and you're back up and running. Considering you said you don't back up you're about to learn a very painful lesson on why backing up isn't something you should do it's something you MUST do.


Good luck and sorry for the bad news.

May 16, 2013 3:00 AM in response to rkaufmann87

Exactly the same symptoms but I don't have an OS disk as it was upgraded to mountain lion via the App Store. The only is disk I have is snow leopard. Would that do the trick?


Basically I dropped mine off the sofa yesterday and it won't boot properly since. I presume the shock the hard drive took has finished it off or the cable has come loose.

Flashing Question Mark Folder Everything I Am Trying is Not Working!

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