TS3972: Apple TV (1st generation): Connections through proxy servers aren't supported

Learn about Apple TV (1st generation): Connections through proxy servers aren't supported

Ruben5111

Level 1 (0 points)

Q: ATV Internet Connection Problem

Having router problems and rebooted router several times. Our Apple devises and non Apple devises are working fine now on Wifi & Internet but we lost the internet connection on our Apple TV and it just will not pick it up. I have rebooted the Apple TV numerous times. We get a connected to network but not connecting to internet message. HELP

Apple TV, ATV Internt Connection Issue

Posted on May 6, 2013 7:49 PM

I have this question too

Q: ATV Internet Connection Problem

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by mario49,

mario49 May 9, 2013 6:36 AM in response to Ruben5111
Community Specialists

May 9, 2013 6:36 AM in response to Ruben5111

Morning Ruben5111,

You can resolve many Wi-Fi issues by checking your network connection settings.

Apple TV (2nd and 3rd generation): Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/TS4546

When using a public or commercial network that requires a login or subscription, Apple TV may not be able to connect to the Internet.

Hope this helps,
Mario
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TS3972: Apple TV (1st generation): Connections through proxy servers aren't supported

Q: ATV Internet Connection Problem

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by mario49,

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