1 Reply Latest reply: May 9, 2013 6:36 AM by mario49
Ruben5111 Level 1 Level 1 (0 points)

Having router problems and rebooted router several times. Our Apple devises and non Apple devises are working fine now on Wifi & Internet but we lost the internet connection on our Apple TV and it just will not pick it up. I have rebooted the Apple TV numerous times. We get a connected to network but not connecting to internet message. HELP


Apple TV, ATV Internt Connection Issue
  • 1.
    mario49 Community Specialists Community Specialists (2,060 points)

    Morning Ruben5111,

     

    You can resolve many Wi-Fi issues by checking your network connection settings.

     

    Apple TV (2nd and 3rd generation): Troubleshooting Wi-Fi networks and connections

    http://support.apple.com/kb/TS4546

     

    When using a public or commercial network that requires a login or subscription, Apple TV may not be able to connect to the Internet.

     

    Hope this helps,

    Mario