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Remove a DEAD Shared NAS from Finder Sidebar

I have a dead Shared NAS device that is stuck in my Finder Sidebar and I did everything I found online to solve the issue and have it removed and no success.User uploaded file

MacBook Air, OS X Mountain Lion (10.8.2)

Posted on May 6, 2013 6:43 PM

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12 replies

May 7, 2013 11:28 AM in response to bmilan

Please read this whole message before doing anything.

This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, or by a peripheral device.


Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Post for further instructions.

Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs. The next normal boot may also be somewhat slow.

The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.


Test while in safe mode. Same problem?


After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of the test.

May 7, 2013 7:29 PM in response to bmilan

Select the text on the line below by dragging across it. Don't include the blank space at the end of the line. Only the text should be highlighted.


ls -@Odeln

Copy the selected text to the Clipboard (command-C).

Launch the Terminal application in any of the following ways:


☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)


☞ In the Finder, select Go Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.


☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.


Paste into the Terminal window (command-V), then press the space bar.


Now switch to the Finder and and select the item(s) that are causing the problem. Drag the items into the Terminal window. More text will be added to what you entered.


Click in the Terminal window to activate it, then press return.


Post any lines of output that appear below what you entered — the text, please, not a screenshot.

May 7, 2013 8:22 PM in response to bmilan

Back up all data.

Triple-click the line below to select it:

~/Library/Preferences/com.apple.sidebarlists.plist

Right-click or control-click the highlighted line and select

Services Reveal

from the contextual menu.* A Finder window should open with an item selected. Move the selected item to the Desktop, leaving the window open. Relaunch the Finder and test. If there's no change, put the item you moved back where it was, overwriting the one that may have been created in its place. Otherwise, delete the item you moved.

*If you don't see the contextual menu item, copy the selected text to the Clipboard (command-C). In the Finder, select

Go Go to Folder...

from the menu bar, paste into the box that opens (command-V). You won't see what you pasted because a line break is included. Press return.

May 8, 2013 6:14 AM in response to bmilan

Please read this whole message before doing anything.

This procedure is a diagnostic test. It won’t solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.

The purpose of this test is to determine whether the problem is localized to your user account. Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”

While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.

Test while logged in as Guest. Same problem?

After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.

*Note: If you’ve activated “Find My Mac” or FileVault in OS X 10.7 or later, then you can’t enable the Guest account. The "Guest User" login created by "Find My Mac" is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.

Remove a DEAD Shared NAS from Finder Sidebar

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