We've got an Iphone5 with all the IOS updates.
While we're making a video the IPhone suddenly turns off and the Apple logo appears as it re-boots.
This usually happens after maybe 8-10 minutes of recording (the videos are fine to that point).
How can we prevent that?
Thanks,
Alan
iPhone 5, iOS 6.1.4
Hello, alanfromgreensboro.
There could be a couple causes to this issue. The device could be out of space while recording video. Be sure to check "Available" under settings/general/about. If there is minimal space, then import all photos and videos to your computer then delete them from the device. The first article goes over how to process these steps. A restore as new might be needed if the issue persists. The second article goes over how to import all your data so it is not lost. The last article, covers how to restore and setup as new.
iOS: Importing personal photos and videos from iOS devices to your computer
http://support.apple.com/kb/HT4083
iOS: How to transfer or sync content to your computer
http://support.apple.com/kb/HT1296
iTunes: Restoring iOS software
http://support.apple.com/kb/ht1414
Hope this helps,
Jason H.
IPhone 5 Turns Off While Recording a Video
