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So my tracks have an ! in the cloud next to them. My tracks will not upload to my iphone and I have purchased iphone match

iPhone 5, iOS 6.1.4

Posted on May 7, 2013 6:19 AM

Reply
1 reply

May 9, 2013 7:44 AM in response to greenhorn111

Hi greenhorn111,



When tracks in iTunes display a User uploaded file it means the file cannot be located; it may have been moved or deleted. For this issue, we will need to refer to the following article:


iTunes: Finding lost media and downloads

http://support.apple.com/kb/TS1408


Alternatively, if your media was downloaded from the iTunes Store, you may be able to download it again free of charge:


Downloading past purchases from the App Store, iBookstore, and iTunes Store

http://support.apple.com/kb/HT2519



Thanks,


Matt M.

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