I've installed the latest version of iTunes (11.0.2) for Windows (I am running Windows 8). iTunes freezes a lot and when I try to start iTunes nothing happens even though I can see the process running in task manager. It still opens after a few minutes though.Now my real problem: whenever I click Edit > Preferences, iTunes freezes and I have to close the process with task manager. I need to open Preferences because I get an "Unable to load data class" or "Unable to load provider data" error. Any suggestions?I am running Windows 8 and iTunes with the latest updates.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iTunes 11.0.2 freezes (Windows 8)

I've installed the latest version of iTunes (11.0.2) for Windows (I am running Windows 8). iTunes freezes a lot and when I try to start iTunes nothing happens even though I can see the process running in task manager. It still opens after a few minutes though.

Now my real problem: whenever I click Edit > Preferences, iTunes freezes and I have to close the process with task manager. I need to open Preferences because I get an "Unable to load data class" or "Unable to load provider data" error.

Any suggestions?

I am running Windows 8 and iTunes with the latest updates.

iTunes 11.0.2

Posted on May 7, 2013 7:49 AM

There are no replies.

iTunes 11.0.2 freezes (Windows 8)

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple ID.

Learn more Sign up