iCloud Tabs on new Mac not working

Question

EasyKoni Author

Level 1

24 points

iCloud Tabs on new Mac not working

Hi there,

I have a new MacbookPro, because my old one got stolen.

On my new Mac in Safari the open iCloud tabs are not showing.

On my iPhone I still see the open tabs from my stolen Mac that is offline and has been locked 3 weeks ago.

I did removed the old Mac in my iTunes Account.

I turned Safari iCould syn off on the iphone and on the new Mac and restartet both, then turned it back on.

Also, I removed the old Mac in "find my iPhone"

Nothing helps!

iCloud tabs where working before on my old Mac with my iPhone.

I'm running Mountain Lion and iOS 6.

I could not restore my Mac from a backup as my backup drive was stolen too, So I had to set it up as a new Mac.

I hope anyone can help me?

Posted on May 7, 2013 7:50 AM

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Answer 1

whatheck

Level 5

4,131 points

May 9, 2013 1:47 PM in response to EasyKoni

There's an Apple doc that may help ya out here -> iCloud: Using and troubleshooting iCloud Tabs

But, I think you may have to contact Apple because you don't have access to that MacBook Pro. Maybe they can reset the tabs for you somehow.

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Answer 2

EasyKoni Author

Level 1

24 points

May 9, 2013 10:04 PM in response to whatheck

Hi whatheck,

Thanks, but I already saw that documents and tried to switch of Safari sync on my devices and turn it back on.

What's interesting, is that my iPhone still shows tabs from my old Mac that hasn't been online since weeks, even Apple says that they safe tabs for only 7 days!

Well, if nothing helps I need to contact Apple or forget that feature.

Thanks anyway.

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