IPod touch 5 won't stay charged??

My boyfriend bought me my new iPod for my birthday (October) and recently it has started to not hold the charge? It will be 100% charged one minute and then 2 hours later it is dead?! I know battery life goes down with age but it's not even a year old yet?! Sometimes the battery goes hot as well! I'm just wondering if I take it to my local apple shop would they give me a new one or send it away?! It's really annoying! I feel like I have to constantly have it on charge. And before anyone asks I haven't dropped it or done any damage to it! I take extra care of it because it wasn't me who payed for it!

iPod touch (5th generation), iOS 6.1.3

Posted on May 7, 2013 8:41 AM

Reply
1 reply

May 7, 2013 8:54 AM in response to Lifesgoodlauren

Try:

- Reset the iOS device. Nothing will be lost

Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

least ten seconds, until the Apple logo appears.

- Restore from backup. See:

iOS: How to back up

- Restore to factory settings/new iOS device.

If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem. If the iPod is defective and not abused Apple will exchange it for a refurbished one on the spot

Apple Retail Store - Genius Bar

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IPod touch 5 won't stay charged??

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