I get the error "unable to load data class info from sync services" and eventually itunes freezes-will anything in this article help?

I get the error "unable to load data class info from sync services" and eventully itunes freezes. will this article help me?

iPhone 3G

Posted on May 7, 2013 1:21 PM

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1 reply

May 9, 2013 11:22 AM in response to brigidfromca

Hello there brigidfromca.


Messages can always be pretty daunting when we're not sure where to start. I was able to locate the following Knowledge Base article that discusses the very message you're getting:


iTunes for Windows: "Unable to load data class" or "Unable to load provider data" sync services alert

http://support.apple.com/kb/TS2690


It is a pretty thorough document with multiple steps to review, but looks to be great place to start for a resolution for you.


Thanks for using Apple Support Communities to reach out to us for answers.


Cheers,

Pedro D.

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I get the error "unable to load data class info from sync services" and eventually itunes freezes-will anything in this article help?

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