Q: There was a problem downloading An unknown error occurred (-50).
Hi,
After upgrading to Itunes 11 it refused to play movies I had purchased through the Itunes store, even though I could see the files were there on my hard drive, and the movie covers were visible in Itunes. I discovered that the only way to get them playing was to redownload them from the Icloud. If this wasn't bad enough (I have over 200GB of movies) I am getting the following error on particular files.
There were problems downloading some purchased items.
For more information on the items that could not be downloaded, click below.
There was a problem downloading “The Avengers - iTunes Extras / The Avengers / Joss Whedon”. An unknown error occurred (-50).
Please check that the connection to the network is active and try again.
There was a problem downloading “The Avengers - iTunes Extras / The Avengers / Joss Whedon”. An unknown error occurred (-50).
Please check that the connection to the network is active and try again.
There was a problem downloading “Bad Teacher (Unrated) - iTunes Extras / Bad Teacher (Unrated) / Unknown”. An unknown error occurred (-50).
Please check that the connection to the network is active and try again.
There was a problem downloading “Bad Teacher (Unrated) - iTunes Extras / Bad Teacher (Unrated) / Unknown”. An unknown error occurred (-50).
Please check that the connection to the network is active and try again.
There was a problem downloading “Battle: Los Angeles - iTunes Extras / Battle: Los Angeles / Jonathan Liebesman”. An unknown error occurred (-50).
Please check that the connection to the network is active and try again.
There was a problem downloading “Battle: Los Angeles - iTunes Extras / Battle: Los Angeles / Jonathan Liebesman”. An unknown error occurred (-50).
Please check that the connection to the network is active and try again.
I hope somone can help me with both problems because whilst my ISP might like to see me download 200MB of data (I pay extra when I go over 20GB in a month), I would not. Also the error problem would be usefull to correct because I would hate to lose any of my Itunes purchases. I should probably mention that I am using Windows 8 64 bit.
Thanks,
Lachlan
iPhone 4, Windows 8
Posted on May 7, 2013 8:25 PM