4 Replies Latest reply: May 8, 2013 4:58 PM by m26e4u
m26e4u Level 1 Level 1 (0 points)

ran the ipod reset utility on my shuffle and the problem still persists. Any suggestions?


The shuffle was working find I had been using it for the last 6 months continuously and charged it a few nights a ago. Then I took it out to use it and nothing happened... I thought the battery was dead so I went to recharge it and now iTunes does not recognize it.... That lead me to the utility and the problem still is happening. No there was no trauma to the iPod (water,dropping, missuse, etc..) just charging.