CarolAnn777
Level 1 (0 points)

Q: Unexplained Cellular Data Consumption

The Cellular Data button is set to off, and I haven't even used my iPad for several days.  Yet the remaining 50% of my Sprint data plan was used up in one day. Has anyone else experinced this?  Any ideas what could be going on?  And BTW, I've had good wifi on my other devices the entire time.  Sprint Broadband support was not able to explain the loss. 

iPad (4th gen) Wi-Fi + Cellular (MM), iOS 6.1.3

Posted on May 8, 2013 7:31 AM

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CarolAnn777

Q: Unexplained Cellular Data Consumption

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  • Helpful answers

  • by mario49,

    mario49 mario49 May 10, 2013 9:07 AM in response to CarolAnn777
    Community Specialists
    May 10, 2013 9:07 AM in response to CarolAnn777

    Morning CarolAnn777,

     

    Thanks for using Apple Support Communities.

     

    Adjust your settings to prevent applications from using the cellular network connection to send or receive data:

     

    iOS: About cellular data usage

    http://support.apple.com/kb/HT4146

     

     

    You can also temporarily disable cellular data when it’s not needed.

    • From the Home screen:
      • iPhone: Tap Settings > General > Network
      • iPad: Tap Settings > Cellular Data
    • Slide the toggle next to Cellular Data to off. This will disable all cellular data traffic until it’s enabled again.

     

     

    Hope this helps,

    Mario

  • by markwmsn,Helpful

    markwmsn markwmsn May 10, 2013 9:27 AM in response to mario49
    Level 5 (5,689 points)
    Photos for Mac
    May 10, 2013 9:27 AM in response to mario49

    Mario, did you notice that CarolAnn777 said "The Cellular Data button is set to off"?

     

    CarolAnn777, there are reports of cellular data usage tracking lagging behind by as much as several days. Is it possible that this is previous usage just now showing up in a lump? (I don't recall whether any of these reports involved Sprint.)

  • by M1SSB,

    M1SSB M1SSB May 10, 2013 10:34 AM in response to markwmsn
    Level 1 (25 points)
    May 10, 2013 10:34 AM in response to markwmsn

    You probably haven't check well and it's an app what is consuming all your data plan

  • by CarolAnn777,

    CarolAnn777 CarolAnn777 May 10, 2013 1:53 PM in response to markwmsn
    Level 1 (0 points)
    May 10, 2013 1:53 PM in response to markwmsn

    That may be what happened!  I was away from wifi and used a lot of cellular data a few days before this sudden data depletion.  Hope that's all it was.  Thank you!