2 Replies Latest reply: May 9, 2013 5:46 AM by lllaass
frdml8 Level 1 (0 points)

ipod will not show in either program

the screen is damaged and cannot be used for anything except confetti

the lock button is permanently in a depressed position

itunes thus refuses to connect

my computer will not show my ipod either

i need to back up my files and reset my ipod before i try to get it fixed/replaced

any advice?


iPod touch (4th generation), Windows XP