ipod is disabled on red screen
my ipod touch has a message on ipod is disabled on a red screen
iPod touch, passcode put in too many times
Apple Event: May 7th at 7 am PT
my ipod touch has a message on ipod is disabled on a red screen
iPod touch, passcode put in too many times
Hello Mark,
Welcome to the Apple Support Communities. If you are stuck at the iPod is disabled screen, the following article will explain what can be done.
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/HT1212
Connecting the device may result in this error message: "iTunes could not connect to the [device] because it is locked with a passcode. You must enter your passcode on the [device] before it can be used with iTunes."
- Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
- Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
- While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
- Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears, release the Home button.
- iTunes should alert you that it has detected a device in recovery mode. Click OK, and then click Restore to restore the device.
Regards,
-Norm G.
I have tried to restore ipod as instructed but restore error 3194 this device isn"t eligible for the requisted build came up,can anyone help
regards mark
ipod is disabled on red screen