ipod is disabled on red screen
my ipod touch has a message on ipod is disabled on a red screen
iPod touch, passcode put in too many times
User profile for user:
norm123
User level:
Community Specialist
Hello Mark,
Welcome to the Apple Support Communities. If you are stuck at the iPod is disabled screen, the following article will explain what can be done.
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/HT1212
Connecting the device may result in this error message: "iTunes could not connect to the [device] because it is locked with a passcode. You must enter your passcode on the [device] before it can be used with iTunes."
- Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
- Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
- While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
- Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears, release the Home button.
- iTunes should alert you that it has detected a device in recovery mode. Click OK, and then click Restore to restore the device.
Regards,
-Norm G.
