Corrupt iPod classic

I read through this thread and ran similar tests on my 6th Gen iPod. The numbers below don't seem remotely possible. I'll assume it is time for a new purchase. Has anyone seen data this irregular or just plain wrong? (This iPod was purchased at a PX in Iraq in the Summer in 2008, but I don't think it ever got THAT hot).

Retracts:1

Reallocs: 0

Pending sectors: 0

PowerOn Hours:1120

Start/stops: 22397

Temp: Current 31c

Temp: min 55c

Temp: Max 244c

I doubt it got that hot, but possibly hot enough to start spitting random instructions. Ostensibly the stats indicate that the drive is healthy. What happens when you try to add media to it? Have you tried an alternate cable?

tt2

Hello there! A friend of mine has given me an nice 120 gig Ipod classic.. but surprise surprise!- I think it may be corrupt. 😟

When I try to start it or plug it into a computer a large red circle with an "X" in it can be seen with the URL of the apple support page.

Well I have seen and tried many things like resetting it by pressing the centre and menu button at once. At first my computer DOES want to read it and suggests to "Restore" it. But halfway through the process and every time at the same percentage it stops and shows an unknown error.

Then I have tried pulling up the stats after turning it onto Diagnostic Boot mode. But when I do this the IPod reads "[Can't Open Device]" at the top off the screen and "ERROR! Diag Halt" in flashing letters at the bottom of the screen.

This IPod will not sync with my computer, preventing me from formatting the device at all like suggested in this post.

Is there anything else I can do to possibly format, factory reset, or completely re-install the drivers onto this device?

Am I missing any details? What should I do?

Hoping you can help me here too!

The last few days, my Ipod classic has wiped all the songs off there as it says it failed to sync. I've restored it 3 times and when it gets to about 300 songs on there, uploading gets very slow and happens again, erasing everything.

Here's my results, so any help is greatly appreciated!

Retracts:2

Reallocs: 9856

Pending sectors:16

PowerOn Hours: 447

Start/stops: 9439

Temp: Current 24c

Temp: min 9c

Temp: Max 53c

Thanks for the help - done all that now. DFU and everything. But my results are exactly the same, still got 16 pending sectors.

Is there any other way of trying to get rid of them? As I can start putting songs back on there again, but know when it gets to around 300, the same thing is bound to start happening.

So from reading this entire thread i have to assume my 2009 160gb ipod classic is poked. After ITunes said it needed to be updated in May, it kept making me restore (over 6x) my ipod (which worked beautifully before) and then when it finally did restore and sync, some of the songs just skip over and don't play. I have followed your advice here and see no numbers like mine, so thought I would share......

Retracts: 3

Reallocs: 800

Pending: 11872

Power on hours: 56

Starts/stops: 4046

apart from those all normal.

as i live somewhere that there is absolutely no apple support, don't suppose you have hardware repair manual 🙂 ah ha ha ha. if it is done, then that will end my apple relationship i think.

first

this are my results:

Retracts: 9

Reallocs: 80

Pending Sectors: 824

PowerOn Hours: 179

Start/Stops: 25335

Temp: Current 30c

Temp: Min 8c

Temp: Max 53c

second :

Retracts: 9

Reallocs: 88

Pending Sectors: 816

PowerOn Hours: 179

Start/Stops: 25360

Temp: Current 26c

Temp: Min 8c

Temp: Max 53c

Actually when i tried to restore in itunes at the end appears a sign saying that couldn't be restore mis 1429...

Stats like that suggest it crashed in some fashion that caused it to write incorrect values into the CMOS RAM. Getting too hot at some point could cause this. Good to hear it is otherwise holding out.

tt2

I have an IPod Classic from 2007 that has this same problem, and I am hoping it can be fixed.

My last computer was Windows Vista, and I moved to Windows 8. The previous computer had a motherboard fail and I moved to a new computer.

I managed to move all of my library over the old iPod into a new iTunes on my new computer, and then the trouble began.

The iPod says it has 0KB free yet there is nothing on it whatsoever. When it's plugged into the computer, it just freezes up my windows (can't access it through the 'My Computer') and it freezes iTunes, or iTunes absolutely won't open at all. Then when it's unplugged, the computer goes back to normal.

I did the instructions on the opening thread, and here's what I got out of my results.

Retracts: 31

Reallocs: 0

Pending Sectors: 2

PowerOn Hours: 192

Start/Stops: 294

Temp: Current 32c

Temp: Min 20c

Temp: Max 46c

After this, I went into iTunes and checked the box to not sychronize with an iPod plugged up, then plugged it in and as it did before, iTunes froze up, however when I unplugged the iPod this time, it seemed to have read it and said the unit was corrupted and needed to be restored, however I can't restore it at all since iTunes freezes up.

I pray this thing has not been broken and is possible to fix. It's a Classic 80 gig and I know they aren't made brand new today.

It is likely those two pending sectors hold some crucial data like the root folder of the drive which is why everything seizes up. The rest of the numbers look fine. Try the DFU restore method, or reformat. If you can't get that to work ask a Mac owning friend to try restoring it if you have Windows, or vice versa.

tt2

Relived to hear that it's not 100% broken.

Tried a DFU restore this morning. Plugged it up, held in the buttons, then opened iTunes. iTunes froze as it always does, but when I unplugged the iPod, iTunes came back to normal with a screen reading that the iPod was corrupted and needed to be restored. So hopefully I'm doing something right.

I don't know anyone else with a Mac, and I don't think reformating it is possible since as soon as you plug it up, iTunes won't run and if you right click it in 'My Computer', it just freezes up that window.

You may be able to format from a command prompt (Start Menu > Accessories > Command Prompt) rather than Windows Explorer. Assuming the drive letter is E: for example you would use Format E: /Q to reformat the drive.

tt2

hi turingtest2

The stats on my iPod are

retracts: 20

reallocs: 0

pending sectors: 1

everything else is quite low compared to every one else's posts

My main problem is that I am traveling for work and don't have iTunes on my work computer, so I can't connect to iTunes at the moment. I had plugged my iPod into the tv in my hotel, however it didn't work (said something in German which I didn't understand), so I unplugged it without ejecting. Now I have nothing on my iPod. Guessing I'm stuffed until I get home and can get onto iTunes...

Thanks for for any suggestions you might have.

Hi tt2,

Plugging the iPod into my work laptop hasn't done anything other than ask me if i want to re-format it... i think not. Windows Media Player doesn't seem to have anything useful in it, and we cannot run any downloaded software without admin rights. I guess I will just have to wait until I get home in a couple of weeks and try itunes. Luckily i can get some of my music from the cloud onto my phone or ipad in an emergency 🙂... just not 5000+ tracks...

I had previously posted this in another thread, but it seems like my corruption problem is actually fairly similar to those mentioned here.

Any and all help will be greatly appreciated.

Recently (one week ago), I installed the latest itunes update on my computer, a Dell Inspiron (OS: Windows 7). Since then, anytime my ipod is connected, the contents of my ipod are deleted and I am prompted to restore the ipod.

Prior to the update, there were no issues with my ipod.

My ipod is a classic 120 gb.

I ran the ipod in diagnostics mode and the following are the results of the scan:

Retracts: 19

Reallocs: 72

Pending Sectors: 0

PowerOn Hours: 1225

Start/Stops: 21163

Temp: Current 31c

Temp: Min 57c

Temp: Max 245c

After posting this, I hooked up my ipod to my computer, and after finding my ipod as a drive, right clicked the drive, selected properties, then tools, and then, under error checking, selected scan and attempt recovery of bad sectors. No problems were found.

This problem has been very frustrating for a number of reasons.

Does anyone have any solutions to this problem or am I simply out of luck because the drive is failing?

I have an appointment at an apple store tomorrow, but am not optimistic.

iPod classic, Windows 7