Corrupt iPod classic

I suspect the drive has failed. There is an outside chance that there is a misplaced connector in the device. You could try this: http://joshhighland.com/2006/03/29/fix-your-ipod-by-spanking-it/ or you could look into options for replacing the drive.

tt2

Max temp. isn't supposed to get above 50 but otherwise the stats look OK.

Have you tried different cables?

Does the device appear in iTunes?

Are there any error message?

What anti virus do you have, and have you tried temporarily disabling it?

tt2

tried different cable

it shows on the screen

avg free and never been a issue before

ran diagnostic this is the result

Microsoft Windows 10.0 x64 Home Premium Edition (Build 9200)

LENOVO 20351

iTunes 12.3.3.17

QuickTime not available

FairPlay 2.10.5

Apple Application Support 4.3

iPod Updater Library 12.0

CD Driver 2.2.3.0

CD Driver DLL 2.1.3.1

Apple Mobile Device 9.3.0.15

Apple Mobile Device Driver 1.67.0.0

Bonjour 3.1.0.1 (333.10)

Gracenote SDK 3.06.1.3084

Gracenote MusicID 3.06.1.3084

Gracenote Submit 3.06.1.3084

Gracenote DSP 3.06.1.3084

iTunes Serial Number 000000D4F5D521BC

Current user is an administrator.

The current local date and time is 2016-03-26 18:52:37.

iTunes is not running in safe mode.

WebKit accelerated compositing is enabled.

HDCP is supported.

Core Media is supported.

**** External Plug-ins Information ****

No external plug-ins installed.

**** Device Connectivity Tests ****

iPodService 12.3.3.17 (x64) is currently running.

iTunesHelper 12.3.3.17 is currently running.

Apple Mobile Device Service service 3.3.0.0 is currently running.

No Universal Serial Bus Controller found.

No FireWire (IEEE 1394) Host Controller found.

Connected Device Information:

TIMST200'S (F:\), iPod classic running firmware version 2.0.4

Serial Number: 8K2234Y19ZU

Bus Speed: 61440

Most Recent Devices Not Currently Connected:

iPhone 5s (CDMA) running firmware version 9.1

Serial Number: DNPMPAASFFG8

**** Device Sync Tests ****

No iPod, iPhone or iPad found.

well I have found the fault I think its not being found by the computer looking like a driver issue but I just can suss how to fix it tried the driver fix and loked at the you tube video on how to fix it but nothing is working if you have any ideas i'd be glad to try them thanks

((((What does it mean or what can you do to fix it if you run the diagnostics mode with the steps listed above and it says [Can't open device] ERROR! DIAG HALT ??)))) -- Nevermind seen previous entries

I connect my device, itunes freezes till i unplug my ipod.

I open my computer, there is usb driver (h) instead of ipod.

I open it, infinite loading till i unplug ipod.

Right click the file, crashes screen till i unplug ipod.

Checked computer management,

In Device Manager ipod shows as apple mobile device usb driver.

Disc management does not load till i unplug my ipod.

Retracts: 11

Reallocs: 1016

Pending Sectors: 16

PowerOn Hours: 548

Start/Stops: 5598

Temp: Current 31c

Temp: Min 8c

Temp: Max 42c

Try reformatting the device. If you put it in disk mode and connect it while your computer is turned off you should be able to start your computer and perform the format. If you're unsuccessful then try to get a Mac owning friend to try restoring it for you, then see it you can restore it again. If you can clear all of the pending sectors you may get more use out of it.

tt2

Thank you for all the information posted. I've followed everything...did the DFU restore etc but now my iPod just wont go past disk mode. I've tried resetting it, plugging it back into the pc, tried to reformat the drive, but I just can't get it out of disk mode now. When I plug it back into my pc and open iTunes nothing happens, it is in disk mode and says 'do not disconnect' - I left it like that for about 6 hours last night and it didn't progress... Is there any way to get it out of disk mode?

Thank you - I am unable to get the stats, when I press Menu+Select and then Menu+|<< it just goes back to Disk Mode. Your instructions are excellent and clear, but I just can't get the iPod out of Disk Mode.

Toggle the hold switch a few times to make sure it isn't active, then try again. If you hold Menu+Select for around 12 seconds then the device may reboot if it hasn't after 6. Failing that let the battery go flat. It should reset itself when you put it back on change.

tt2

Thank you, I'll try toggling the hold switch.

I should add, when I hold Menu+Select for 12 seconds iTunes says "waiting for iPod". Then it says "iTunes needs to prepare your iPod for recovery. Please leave your iPod connected" then I click "Continue". iTunes then says "preparing your iPod for recovery". The iPod then displays the Apple logo. After a minute or two the iPod then displays in Disk Mode "Do Not Disconnect" with the flashing circular strike through symbol....and does nothing else...

But as I said, I'll try toggling the hold switch and get back to you.

Unfortunately no - I've tried it a few times and it just wont work. It resets fine Menu+Select but as soon as I try Menu+|<< it just wont do it... goes through to "iTunes needs to restore" and then just shuts down :-(

OK - I was able to open the diagnostics menu (just held down the buttons for about 45 seconds and prayed) navigated to the menu as per your instructions, BUT, in the SMART DATA menu once the [Device Opened] it says "Error" and on the bottom of the screen it says "MENU to Continue" - I'm guessing that isn't good?

You can try spanking your iPod or open up the case and attempt to re-seat the hard drive connector. Either approach is at your own risk, but if isn't working now you don't really have anything to lose.

tt2

Hi,

Just wanted to add my own experience after 3 days working hard on the subject (and I'm humbly an experienced IT person !)

I'm on Windows 8.1 on a Surface Pro 3 (hey Apple) with latest iTunes version (12). I spent a lot of time reading posts on this forum so I'll share my own experience 🙂 hope it'll help.

1/ IPod Classic went wrong after a bad disconnection. Music playing was OK but any connection to any PC (tested on 5 differents devices) was failing. Messages were : "IPOD DEVICE (<letter>) can't be found. Please insert disk" or just "Removable device <letter>" in the explorer. PC and file explorer were freezing up all the time with no access to IPod. Itunes was eventually failing after IPod detection when it did.

2/ I used Hiren boot CD on a different PC and launched some tests like "Testdisk" and some other free tools. All went to the same conclusion that something was really wrong with hard drive sectors.

3/ To make sure harddrive was OK, I launched the iPod Diag procedure (SELECT+MENU for 6s then SELECT+LEFT on the apple logo). Hard disk is more than OK with just a total 150h of use and no obvious errors. Also, no bad noise coming from it. Thus it really was logical bad sectors.

4/ I then ran a restore (DFU mode) on the iPod. Of course, it failed badly with 1434/1415/... errors. iPod was constantly requesting the restore and so it was of no use anymore.

5/ So I took a drastic decision.. I launched MiniXP in Hiren boot CD, browse to "DiskWizard". It detected no partition for my iPod (free partition). So I created one in FAT32, saved the partition table and then let DiskWizard format it... After 2 secs, it was OK. A drive letter was assigned to my iPod and I could create folders / copy files /...

6/ I reconnected the iPod to my PC with iTunes on. I launched the restore (DFU) and all of a sudden, the restore process was OK. My iPod was recovered with the "Welcome to your new iPod".

7/ Just before this post, I've launched the sync and everything has been fine so far 😉 (1000 out of 1600 synced).

So it's looking really good and all I can tell is that rebuilding the partition is really the solution to the "iPod corrupted or not recognized by PC/Mac".