TS1393: Ejecting iPod using Windows Explorer on Windows Vista may corrupt iPod

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Bongo73

Q: Corrupt iPod classic

My sister has corrupted her ipod classic by using the windows explorer eject route in vista  rather than the eject button in iTunes. the PC no longer recognizes the iPod  as a disc  any ideas guys n gals ?

 

Ive tried a resst to no avail

 

I also tried putting into disc mode again un responsive!

 

can it be recovered ?

 

thanks

iPod classic

Posted on May 9, 2013 12:18 PM

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Q: Corrupt iPod classic

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  • by turingtest2,

    turingtest2 turingtest2 Dec 28, 2014 4:09 PM in response to R.P.H
    Level 10 (85,833 points)
    iPod
    Dec 28, 2014 4:09 PM in response to R.P.H

    You're welcome.

     

    tt2

  • by rhyzzle,

    rhyzzle rhyzzle Jan 5, 2015 8:43 AM in response to Bongo73
    Level 1 (0 points)
    Jan 5, 2015 8:43 AM in response to Bongo73

    Im having trouble with my iPod Classic 160gb 7th gen.

    I did a report and i got these results:

    Retracts: 7

    Reallocs: 3904 first time round, 3970 second time round

    P Sectors: 0

    Power on hours:124

    Start/Stops: 15980

    Temp Current: 30c

    Temp Min: 57c

    Temp Max: 255c

     

    Ive tried all the methods pretty much, help please.

    If i took it into an apple store for repair or sent it in, how much would it cost? its frustrating to ****.

    Don't know what to do

  • by turingtest2,

    turingtest2 turingtest2 Jan 5, 2015 9:12 AM in response to rhyzzle
    Level 10 (85,833 points)
    iPod
    Jan 5, 2015 9:12 AM in response to rhyzzle

    None pending is good, but the high reallocation count and climbing, plus the high temperature (which is unlikely to be accurate, but hints that it probably did get too hot >50 at some point) look bad. Apple no longer make the iPod classic. I don't know if they are interested in repairing out of warranty devices but they certainly won't be the cheapest. There are companies than can either supply and fit replacement drives, or supply the drive for you to swap it yourself.

     

    You might try persisting with putting the media back using the break up large transfers method and see it if settles down.

     

    tt2

  • by MikeG1954,

    MikeG1954 MikeG1954 Feb 25, 2015 1:48 AM in response to turingtest2
    Level 1 (0 points)
    Feb 25, 2015 1:48 AM in response to turingtest2

    A big thank you, turingtest2, for your earlier post with instructions for disc-checking, restoring, DFU restore of ipod classic and the link to the advice on reformatting the ipod hard drive. Your post put me on the track to solving my ipod classic problem. I hope my own experience, which ended in success, may be of some help to others. I have an ipod classic 5th generation 30gb which I'd been syncing to my iTunes library on a Windows 7 64bit HP Probook for two years with no problems. A couple of days ago I docked my ipod on my Bose Sounddock and was fast forwarding through tracks when the hard drive started making a high pitched whistle. I removed the ipod from the dock and tried to turn it off but could not. I let the battery run down and the hard drive stopped (of course). I connected to my laptop, opened iTunes; my ipod and all songs on it showed in the iTunes window but when I tried to sync I got a "device not found" message. I thought my ipod might be dying but the disc checks described by turingtest2 showed it to be healthy. I tried restore (menu + select for 6 seconds) and DFU restore (connect to computer without iTunes running, menu+select for 12 seconds, open iTunes) but neither worked. I did a bit more research and identified that the problem could be with the drive letter assignments by Windows (my ipod and all the folders on its drive were showing in windows explorer and in iTunes but iTunes sync could not connect; previously I'd had a problem with Windows randomly changing the drive letter for my Seagate expansion drive that I use for back up). I plugged in my Seagate and changed the drive letter and changed the drive letter for the DVD drive and restarted the computer. I plugged in my ipad - iTunes not running - and changed the drive letter and reformatted it and restarted the computer. I plugged in my ipod and started iTunes. iTunes recognised my ipod but I had to restore it with the iTunes restore button. Now, as I write this, my ipod is happily syncing (and my laptop is backing up to my Seagate).

  • by turingtest2,

    turingtest2 turingtest2 Feb 27, 2015 2:39 PM in response to MikeG1954
    Level 10 (85,833 points)
    iPod
    Feb 27, 2015 2:39 PM in response to MikeG1954

    Thanks Mike. That's another useful nugget of information.

     

    tt2

  • by Sheriffess,

    Sheriffess Sheriffess Mar 4, 2015 1:03 AM in response to turingtest2
    Level 1 (0 points)
    Mar 4, 2015 1:03 AM in response to turingtest2

    Hi,

    Not sure whether you can help but my I pod is coming up that it is corrupt. I have tried all of the things suggested above and still nothing. I think my hardrive may be on its way out but the stats are as below :

    Retracts 12

    Reallocs 2736

    Pending Sectors 0

    Power on hours 17

    Start/Stops 2144

    Temp Current 25c

    Temp min 12c

    Temp max 55c

    Any advice would be greatly appreciated!!

  • by turingtest2,

    turingtest2 turingtest2 Mar 4, 2015 1:14 AM in response to Sheriffess
    Level 10 (85,833 points)
    iPod
    Mar 4, 2015 1:14 AM in response to Sheriffess

    Hi.

     

    You have a fair number of failed clusters, but within the range that is catered for. None pending is good, max. temp has got a little warm as the device should never exceed 50c. Try the DFU Restore followed by the Break Up Large Transfers method to put your music on it.

     

    tt2

  • by Sheriffess,

    Sheriffess Sheriffess Mar 4, 2015 1:22 AM in response to turingtest2
    Level 1 (0 points)
    Mar 4, 2015 1:22 AM in response to turingtest2

    Hi,

    Many Thanks for your quick reply will give that a try now.

     

  • by turingtest2,

    turingtest2 turingtest2 Mar 4, 2015 1:27 AM in response to Sheriffess
    Level 10 (85,833 points)
    iPod
    Mar 4, 2015 1:27 AM in response to Sheriffess

    You're welcome.

     

    Best of luck.

     

    tt2

  • by Sheriffess,

    Sheriffess Sheriffess Mar 4, 2015 1:39 AM in response to turingtest2
    Level 1 (0 points)
    Mar 4, 2015 1:39 AM in response to turingtest2

    Hi,

    Sorry to bother you again just tried the DFU Restore and its coming up with the message ' The I pod could not be restored. An unknown error occurred (1439)

  • by alduchaney,

    alduchaney alduchaney Mar 18, 2015 1:39 PM in response to turingtest2
    Level 1 (0 points)
    Mar 18, 2015 1:39 PM in response to turingtest2

    I have loaded up a 480GB mSATA with 145GB, over 30K songs, and then found that the IPod was unusable, stuck on the logo, unable to re-boot, etc.  I sent it back to the seller to re-set and format for me, but I am concerned about repeating the problem when I get it back.  I will use your suggestion to break up large transfers.  My question is will I be able to later synchronize my actual playlists after that, and should I put them in a certain amount at a time (after all the media is loaded)?

  • by turingtest2,

    turingtest2 turingtest2 Mar 18, 2015 2:00 PM in response to alduchaney
    Level 10 (85,833 points)
    iPod
    Mar 18, 2015 2:00 PM in response to alduchaney

    I found that once all of the media had been added, introducing the additional playlists I wanted on it could be done in one step. That said I was using a regulation 160Gb iPOd classic, but I can't think of a good reason for it to be any different.

     

    tt2

  • by jimen6,

    jimen6 jimen6 Apr 6, 2015 12:20 PM in response to turingtest2
    Level 1 (0 points)
    Apr 6, 2015 12:20 PM in response to turingtest2

    Would I need to Reset The HDD due to the Following stats:

     

    Retracts: 2

    Reallocs: 13288

    Pending Sectors: 0

    PowerOn Hours: 245

    Temp: Min 4C

    Temp: Max 38C

     

    Thanks in Adv!

     

    -Kevin

  • by turingtest2,

    turingtest2 turingtest2 Apr 6, 2015 1:00 PM in response to jimen6
    Level 10 (85,833 points)
    iPod
    Apr 6, 2015 1:00 PM in response to jimen6

    You can try the DFU restore method, but that is a hefty chunk of reallocs indicating that the drive really isn't healthy. You can't make those go away short of replacing the drive.

     

    tt2

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