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I ordered QuickTime Pro for Windows. I was sent an email with a download link. The version that I received was for Mac OS.

I ordered QuickTime Pro for Windows. I was sent an email with a download link. The version that I received was for MacOS. Apple support has given me the run-around on the phone and by email, in sending me a proper link to a PC download version.One support person even had the nerve to suggest I purchase it again. I am out $30. How should I pursue this?

Posted on May 9, 2013 11:03 AM

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Posted on May 9, 2013 11:28 AM

Download the free version for Windows and apply your registration info (found in the email sent from Apple).

There is no "Pro" download. Proper registration merely "unlocks" the Pro features.

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I ordered QuickTime Pro for Windows. I was sent an email with a download link. The version that I received was for Mac OS.

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