4 Replies Latest reply: May 11, 2013 10:55 AM by stevejobsfan0123
what865 Level 1 Level 1

I have an AT&T iPhone 4 that my friend gave me once her contract was up. She contacted AT&T for them to unlock it which they did. However, when I try to activate it now, I get the message "We're sorry, we are unable to continue with your activation at this time. Please try again later, or contact customer care."


I do not have an AT&T SIM for the phone, nor do I have easy access to one (I'm currently in Cambodia). Can I activate the phone without an AT&T SIM? It seems like I should be able to since AT&T claims to have already unlocked it.


Any suggestions would be appreciated.

iPhone 4
Solved by stevejobsfan0123 on May 9, 2013 9:32 PM Solved

Did you restore the phone in iTunes, which is needed to complete the unlock process (or did your friend do it)?