problem transferring music - replaced 4S with same model
my music did not dowload to my new phone when I used itunes to transfer the to replacement phone i was sent. how do you fix this? where did the music go and how do you download it?
iPhone 4S
User profile for user:
jason269
User level:
Community Specialist
Hello, LIGirl12.
Thank you for the question. The first thing you want to do is check your music library in iTunes to see if your media is present. If this media is there, then you can sync it back to the device. I have attached an article that shows you how to syncing this media to your iPhone. If the media is not present, you can download any past purchases to the computer by following the second article below.
iOS: How to transfer or sync content to your computer
http://support.apple.com/kb/HT1296
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
Hope this helps,
Jason H.