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Can't burn CD's in windows 8, running Itunes 11.0.2.26

I've recently changed from windows 7, to windows 8 and now find i cant burn cds. If i try, a message instantly tells me that the burn is being cancelled and an unknown error 4310 is displayed... any ideas please?


Also, itunes 11.0.2.26 (the version im running) doesnt display the entire itunes page, as the slider on the right of the screen doesnt show, unless i minimise te screen, then open it again.... HELP!!

Windows 8

Posted on May 10, 2013 1:40 PM

Reply
1 reply

May 13, 2013 6:13 AM in response to Spudnoodle

Hello, Spudnoodle.


Here are two articles that will help you troubleshoot the CD burning issues you are having with iTunes.


iTunes for Windows: Troubleshooting CD issues caused by device filters

http://support.apple.com/kb/TS2372


Updating the drivers on your Windows PC

http://support.apple.com/kb/HT1768


If the issue persists after these steps, you may need to reach out to us at http://expresslane.apple.com.


Hope this helps,


Jason H.

Can't burn CD's in windows 8, running Itunes 11.0.2.26

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