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Gangstag

Q: Siri and maps were working fine.  Now they do not work at all when I'm away from home.  What gives?!

All of a sudden siri and maps stopped working.  They were working fine while I was traveling.  Now they only work while I'm at home.  How can I fix this?

iPhone 5, iOS 6.1.4

Posted on May 10, 2013 11:50 AM

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Q: Siri and maps were working fine.  Now they do not work at all when I'm away from home.  What gives?!

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  • by judysings,

    judysings judysings May 12, 2013 2:05 PM in response to Gangstag
    Community Specialists
    May 12, 2013 2:05 PM in response to Gangstag

    Hi Gangstag,

     

    Since both apps use Location Services, this may be the issue.

     

    Follow the troubleshooting steps for Siri below:

     

    iOS: Troubleshooting Siri

     

    You can turn Location Services on for Siri by selecting Location Services Settings on the prompt, or by going to Settings > Privacy > Location Services and turning on both Location Services and Siri.

    When you first use Siri with another application that uses Location Services, you will need to turn on Location Services for that application. For example, if you create a reminder to call your mom when you get home and Reminders or Siri has not been used before with Location Services, a prompt will appear saying that you will need to turn them on in Location Services Settings.

     

    Hope this helps ...

     

    - Judy