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Error message in start up screen, help!

My sister dropped her iPod and its all black with the apple logo on and loads of small text above, it won't show up on ITunes when I connect it to the computer, HELP!

iPod touch, iOS 6.1.2

Posted on May 10, 2013 2:22 PM

Reply
1 reply

May 10, 2013 3:06 PM in response to KeelyLouiseGibbons

Try:

- iOS: Not responding or does not turn on

- Also try DFU mode after try recovery mode

How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.

- Try on another computer

- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

Apple Retail Store - Genius Bar

Error message in start up screen, help!

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