HT201210: If you see an error when you update or restore your iPhone, iPad, or iPod
Learn about If you see an error when you update or restore your iPhone, iPad, or iPod
Q: my ipad2 show itunes and the usb but in my macbook shows iphone software update serves cannot be contacted... pls. anyone can help ... more
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May 10, 2013 9:44 PMby Diavonex,You have to force iPod into Recovery Mode:
1. Turn off iPod
2. Connect USB cable to computer; leave the other end alone
3. Press and hold the Home button down and connect the docking end of cable to iPod
4. Continue holding the Home button until you see the "Connect To iTune" screen
5. Release the Home button
6. Open iTune (make sure you have the newest version of iTune)
7. You should see "iTunes has detected an iPod in recovery mode"
8. Use iTune to restore iPod
Note: You need to be patient and repeat the above many times to recover your iPod
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May 11, 2013 2:01 AMby lllaass,Update Server
Try:
- Powering off and then back on your router.
- iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
- Try on another computer/network
- Wait if it is an Apple problem
Diavonex's reply is not pertinent to your problem at all
