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One of theipads we have will not respond to sliding to unlock or turn off. What can be done. It is frozen!

Unable to slide to unlock or even to turn off iPad;fully charged. What needs to be done to remedy the problem?

iPad

Posted on May 11, 2013 8:22 AM

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3 replies

Mar 24, 2014 7:24 PM in response to cathiebarney

The Home button is the round indented circle the with small square printed in it, at the bottom of your iPad' face above where you plug the iPad cable in.


The Power (sleep) button is the the small rectangular button on the upper rim of your iPad at the right corner.


to Reset your iPad:

hold both the Home button and the Power button down for approx 10 seconds until the Apple logo appears. If a red slider appears, ignore it. When the Apple logo appears let go promptly and wait another 30 seconds for your iPad to turn itself on.




Then download the iPad manual, which has a picture of your iPad with arrows telling you what everythings is.

One of theipads we have will not respond to sliding to unlock or turn off. What can be done. It is frozen!

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