263 Views 2 Replies Latest reply: Jun 18, 2013 12:22 PM by Aneric11
The following article contains some information that may help you in getting your device unlocked.
When you set up a passcode to secure the use of your iPhone, iPad, or iPod touch and you then enter the wrong passcode, you may see a red "disabled" message. If you forgot or can't remember your passcode, follow the steps in this article to resolve the issue.
All the best,