Mrsmabotja

Q: My iPhone 4 keeps getting hot near the camera and battery going to quick anyone no why?

My iPhone 4 keeps getting hot and the battery going quick anyone no why?

iPhone 4, iOS 6.1.3

Posted on May 11, 2013 10:08 AM

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Q: My iPhone 4 keeps getting hot near the camera and battery going to quick anyone no why?

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  • by mario49,

    mario49 mario49 May 13, 2013 8:45 AM in response to Mrsmabotja
    Community Specialists
    May 13, 2013 8:45 AM in response to Mrsmabotja

    Morning Mrsmabotja,

     

    Thanks for using Apple Support Communities.

     

     

    For more information on this, take a look at this article:

    iPhone, iPad, and iPod touch (4th generation): Keeping device within acceptable operating temperatures

    http://support.apple.com/kb/HT2101

     

     

     

    For troubleshooting on this, take a look at this article:

    iPhone: Hardware troubleshooting

    http://support.apple.com/kb/TS2802

     

    Battery life seems short

    1. Click ( www.apple.com/batteries/iphone.html) for tips on how to prolong iPhone's battery life.
    2. Try turning iPhone off and then on again.
    3. Connect iPhone to iTunes and restore iPhone.
    4. If the screen shows a low-battery image, the battery is low on power and needs to charge for up to ten minutes before you can use it.
    5. When charging iPhone, make sure to leave it charging until it is fully charged. You'll know the battery is fully charged when the battery icon in the upper-right corner of the screen looks like this Full battery with outlet image inside it..
      Note: When charging using a computer, don't connect iPhone to a keyboard. Also, the computer must be turned on and not in sleep or standby mode. If iPhone is connected to a computer that's not turned on or is in sleep or standby mode, the iPhone battery may drain.

     

    Hope this helps,

    Mario