Hi,there, my name is Ryan I am a big fan of Apple. I bought the iPhone5 on the same day it got launched in Belgium. After a few weeks, it felt of my hands on the ground, and a lot of pieces came of the frame. And from that moment until now, I am not happy with my device anymore. Is there anything that Apple can do for me, to change the frame? I still have my warranty.
iPhone 5, iOS 6.1.4
You can pay for an out of warranty replacement.
Like any warranty on any product, damage is not covered.
http://www.apple.com/support/service/
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If you own an iPhone that is ineligible for warranty service but is eligible for Out-of-Warranty Service, Apple will service your iPhone for the Out-of-Warranty Service Fee listed below.
| iPhone Model | Out-of-Warranty Service |
|---|---|
| iPhone 5 | 241,10 € |
| iPhone 4S | 211,10 € |
| iPhone 4, iPhone 3GS | 161,10 € |
The Out-of-Warranty Service Fee includes a 12,10 € shipping fee, which applies only if service is arranged through Apple and requires shipping. All fees are in euros and include VAT. iPhone Out-of-Warranty Service may also be available from your wireless carrier. Pricing may vary."
Frame Damage
