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Internet connection

We have a iMac intel desktop, iPads, iPhones. I have satellite Internet. The iPhones and iPads stay connect almost always without fail but the desktop is constantly losing the connection. We have a netgear n300 wireless router. Is there anything you can think of that I need to try to make it keep its connection? It is sooo frustrating!

iMac (21.5-inch Mid 2011), iOS 6.1.3

Posted on May 11, 2013 12:25 PM

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1 reply

May 11, 2013 12:27 PM in response to Avaughn62

Wifi problems seem to crop up a lot on here and unfortunately there doesn't seem to be a 'one fix' solution.

However, sometimes any one of the following can help although, unfortunately, not always - in no particular order:

  • Check wifi security - if it's WEP change it to WPA or WPA2 (preferably, as it's more secure)
  • Change the wifi channel on the router
  • Create a new Network Location: http://support.apple.com/kb/HT5289
  • Reboot the router


Also take a look at this link and the links within the article for other ideas. They mainly reference Lion, but still seem to be relevant to Mountain Lion:

http://osxdaily.com/2011/11/06/lion-wi-fi-problems-solution-mac/?utm_source=feed burner&utm_medium=feed&utm_campaign=Feed%3A+osxdaily+%28OS+X+Daily%29&utm_conte n t=FaceBook


...and this link:

http://osxdaily.com/2012/11/30/resolving-stubborn-wi-fi-connection-problems-in-m ac-os-x/

Internet connection

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