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i buy iphone from tmobile and i paid full why my iphone lock

i buy iphone 5 from t-mobile and i paid full why t-mobile not unlock my iphone 5

T-Mobile Sim Unlock Request
Sim Unlock Reference: 5828320
IMEI: 013428006907719

Thank you for taking the time to contact T-Mobile. We have received your SIM Unlock Request. Unfortunately, this subscriber is not eligible to receive the unlock code at this time. In order to be eligible, the subscriber must complete the buyer's remorse period for their upgrade. Please submit a new request 14 days after this subscriber completed their upgrad

iPhone 5, iOS 6.1.4

Posted on May 11, 2013 2:41 PM

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Question marked as Best reply

Posted on May 11, 2013 2:47 PM

Did T-mobile tell you the iPhone was unlocked when hey sold it to you, or d I'd they say it would be unlocked after a certain period of time? You need to deal with T-mobile on the locking question, Apple does not unlock iPhones or get involved.

1 reply

i buy iphone from tmobile and i paid full why my iphone lock

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