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Hello, I just bought an iphone 4 32gb from a friend. she never updated the phone. I tried to update the phone and now is stuck in recovery mode. first The (-1) error apeared but now is (3194) can someone help please?

Hello, I just bought an iphone 4 32gb from a friend. she never updated the phone. I tried to update the phone and now is stuck in recovery mode. first The (-1) error apeared but now is (3194) can someone help please?

iPhone 4, iOS 4.1

Posted on May 11, 2013 3:42 PM

Reply
3 replies

May 11, 2013 6:37 PM in response to Olau88

Follow the instructions from the article which the question was posted.


Unable to contact the iOS software update server gs.apple.com

Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:

  1. Install the latest version of iTunes.
  2. Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
  3. Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow iTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
  4. Try to restore from another known-good computer and network.
  5. If the errors persist on another computer, the device may need service.

Hello, I just bought an iphone 4 32gb from a friend. she never updated the phone. I tried to update the phone and now is stuck in recovery mode. first The (-1) error apeared but now is (3194) can someone help please?

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