Bbciplayer keeps dropping out

Bbciplayer keeps dropping out on my iPad 1 - used to be intermittent, now happens all the time, seems worse since recent upgrade installed.

Have the 32 g model . Safari also drops out on occasion and have noticed some sluggishness in response when using overall recently.Hope someone can advise, thanks.

iPad, iOS 5.1.1

Posted on May 11, 2013 3:40 PM

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4 replies

May 13, 2013 9:20 AM in response to gill1255

Hello, gill1255!



The fact that this is occurring in multiple apps would indicate a potential issue with your WiFi connection.

The following article contains information that may be helpful.


iOS: Troubleshooting Wi-Fi networks and connections

http://support.apple.com/kb/TS1398


Basic troubleshooting

  • Tap Settings > Wi-Fi and turn Wi-Fi off and then on again.
  • Verify that you are in range of your Wi-Fi router or base station.
  • Confirm that your Wi-Fi router and Cable/DSL modem are connected to power and turned on.
  • Check whether other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
  • Update your Wi-Fi router to the latest firmware.

    For AirPort Base Stations, refer to this article for information about firmware updates. For third-party Wi-Fi routers, check the manufacturer's website for details on updating your firmware.

  • Restart your iOS device

    Hold the On/Off button until "slide to power off" appears. Slide to power off your device. When it is off, press the On/Off button to turn it back on.

If you are still experiencing a Wi-Fi issue after trying the above, choose the symptom below that closely matches your issue:

After joining a Wi-Fi network, you notice the signal strength is weak or fluctuates

  • Try moving closer to the Wi-Fi router or base station to see if the Wi-Fi signal improves.
  • Check for sources of potential interference.
  • Remove your iOS device from any case, stand, or other attachment to see if the Wi-Fi signal improves.
  • Open Safari and try to load a webpage to see if the Wi-Fi signal improves.



All the best,

Allen

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Bbciplayer keeps dropping out

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