Q: My itunes wont let me access the itunes store or update my ipod because it says that 'itunes could not connect to the itunes store. An unknown error has occured'?

i have tried reinstalling and updating itunes on my computer, i have checked my internet and network connections and spent hours trying to figure it out but still nothing! i really need to update my ipod touch from 4.3.5 asap!!!

iPod touch, Windows XP

Posted on May 11, 2013 8:59 PM

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Q: My itunes wont let me access the itunes store or update my ipod because it says that 'itunes could not connect to the itunes store ... more

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by lllaass,

lllaass May 12, 2013 2:19 AM in response to strawburry102
Level 10 (190,896 points)

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May 12, 2013 2:19 AM in response to strawburry102

Can't connect to the iTunes Store
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors | iPad Insight
- Powering off and then back on your router.
- iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
OpenDNS IP Addresses
- Try on another computer/network
- Wait if it is an Apple problem
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Q: My itunes wont let me access the itunes store or update my ipod because it says that 'itunes could not connect to the itunes store. An unknown error has occured'?

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by lllaass,

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