7 Replies Latest reply: Jun 4, 2013 11:39 AM by dominic23
RoyJones84 Level 1 (5 points)

After safari 6.0.3 and 6.0.4 update it makes system not responding while I'm running safari system hangs for several seconds or minute and back to normal. That behavior repeting when safari is open

  • leeroyb Level 1 (10 points)

    I'm having the same issue - sometimes Safari will just stop working, and all web pages will stop responding, and then if I am logged into anything, after about a minute everything refreshes and I'm logged out.

     

    Been happening a lot recently.

  • Eric Root Level 9 (50,612 points)

    Try resetting Safari by selecting Reset under the Safari menu. You don't need to reset everything.

  • RoyJones84 Level 1 (5 points)

    I've done it, but not helped at all

  • Eric Root Level 9 (50,612 points)

    Try running Disk Utility/Repair Permissions. If that doesn't work, try setting up another admin user account to see if the same problem continues. If Back-to-My Mac is selected in System Preferences, the Guest account will not work. The intent is to see if it is specific to one account or a system wide problem. This account can be deleted later.

     

    Isolating an issue by using another user account

     

    If the problem is still there, try booting into the Safe Mode.  Shut down the computer and then power it back up. Immediately after hearing the startup chime, hold down the shift key and continue to hold it until the gray Apple icon and a progress bar appear. The boot up is significantly slower than normal. This will reset some caches, forces a directory check, and disables all startup and login items, among other things. If the system operates normally, there may be 3rd party applications which are causing a problem. Try deleting/disabling the third party applications after a restart by using the application unistaller. For each disable/delete, you will need to restart if you don't do them all at once.

                   

    Safe Mode

     

    Safe Mode - About

     

    General information.

     

    Isolating issues in Mac OS X

     

    Troubleshooting Permission Issues

     

     

    Step by Step to Fix Your Mac

  • RoyJones84 Level 1 (5 points)

    Iv'e tried that too. NO luck so far. This problem seems to appear after safari 6.0.3 update

  • Eric Root Level 9 (50,612 points)

    Information.

     

    Safari Problems

     

    Safari - Problems (2)

     

    Safari

     

    Open Activity Monitor (Applications/Utilities) and check how much memory/CPU usage Safari is taking. You may need to leave it open until you get a hang.


  • dominic23 Level 8 (37,807 points)

    Safari 6

     

    Empty Caches

     

    1. Safari > Preference > Advanced

        Checkmark the box for "Show Develop menu in menu bar".

        Develop menu will appear in the Safari menu bar.

        Click Develop and select "Empty Caches" from the dropdown.

     

     

    2. Option click the "Go" menu in the Finder menu bar.

        Select "Library" and then "Caches".

        Right click "com.apple.Safari" and select "Move to Trash"

        Relaunch Safari.