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peililg
Level 1 (0 points)

Q: movie

Dear Sir/Madam,

 

I am writing in regard to the movie I have purchased today, it is called " Le divorce". It couldnt play any more. Could you please help me out here. Why?/ couldnt play anymore. One more question, how do I turn on " subtitle? Thank you.

 

 

Your sincerely,

 

Peiling

iMovie '11, Windows Vista

Posted on May 12, 2013 5:41 AM

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peililg

Q: movie

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  • by lllaass,

    lllaass lllaass May 12, 2013 8:38 AM in response to peililg
    Level 10 (190,886 points)
    Apple Watch
    May 12, 2013 8:38 AM in response to peililg

    For second problem. The following is from the Users Guide, chaper 6

    Watch a video: Tap the video in the list of videos.

     

    •• Show or hide subtitles (if available): Tap X, then choose a language, or Off, from the

    Subtitles list.

    (X looks lke a tv screenw ith a think on bottom

    •• Show or hide closed captioning (if available): Go to Settings > Videos.

     

    For the first problem

    - Reset the iOS device. Nothing will be lost

    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

    least ten seconds, until the Apple logo appears.

    - Next try deleting and redownloading by:

    Downloading past purchases from the App Store, iBookstore, and iTunes Store

    If redownload is not allowed in your country, contact iTunes for a redownload

    Apple - Support - iTunes - Contact Us