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dvd and CD drive not working it will not accept any disc

i mac has not being accepting any disc for a couple of weeks i need it to work

iMac (27-inch Mid 2011)

Posted on May 12, 2013 7:40 AM

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Posted on Jan 23, 2014 2:03 PM

I found a lot of people on the internet were complaining about the same issue and discounting the first crazy (so i thought) bit of advice I read I set about reinstalling drivers, rebooting, reinstalling Snow Leopard, PRAM reset, deleting permissions etc etc to no avail. So as a last resort, totally fed up at this point and resigned to buying a new DVD drive / Macbook I remembered the first bit of advice I read.


I took out my Tesco Clubcard, wrapped it in a Vision Express lense cloth, jammed it about 3 cm's in to the optical drive slot and wiggled it about a bit. I couldn't beleive the amount of crud that came out of it. I used the same method with several baby wipes and guess what...


It worked!!!


I can now play all my DVD's and CD's


Wish I'd just done this in the first place.


Matt

62 replies

May 27, 2016 8:59 AM in response to yazg1

I had given up on fixing or replacing my DVDR drive and followed the instructions that were given to used a version of one solution offerred. I sprayed a paper towel with lysol household spray till it was damp. Wrapped a credit card around it and slid it into the slot, about 2 inches and then brought it across the entire opening and pulled it out.


IT WORKED!!!!!

May 29, 2016 2:51 PM in response to mattcurtis777

I'm having a similar problem. I have a late 2011 13" MacBook Pro (8,1) and I don't usually use my DVD drive, but after a while I tried to put in a DVD, and it tried to spin it up 4 times, and after 15 seconds it spat it out. Couldn't figure out what was wrong, put in a 3x5 notecard, and it seemed to fix it. Came back several months later, tried again, same problem. Similar solution but only seemed to fix it once and then putting in a disk after it loads doesn't work. I've tried vacuuming it, puffing air in it, I tried the credit card trick where I wrap it in a glasses cleaner cloth or moist fabric and whatever I do, it seems like at best I get one use out of it before the problem returns.


So what should I do? Does it sound like I just need to clean it better, or is my drive bad?


Is there a replacement drive I should install? (We have an old unused white MacBook, would the superdrive from that work?) It does look a little more complicated to replace the DVD than just putting in new RAM so I'm a little hesitant to even remove it to clean better.


I've considered getting an external DVD drive but that's not really an elegant or portable solution.

Jun 11, 2016 4:51 PM in response to yazg1

The credit card and lens felt help the CD player to stay active a little longer, so I knew there was an improvement, so I then used a can of compressed gas and finished the cleaning with it blowing into the CD slot. That fixed the problem and now I an using the CD slot normally. Thank you.

Nov 3, 2016 12:24 AM in response to V170

Never use compressed air to blow inside of an iMac!

You will only be pushing and building up more dust. dirt, lint into your iMac that you will never get out, causing your iMac to heat up more, until your have to bring your iMac into an Apple Store or Apple authorised service center for an internal cleaning.

dvd and CD drive not working it will not accept any disc

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