Western Digital My Book Essential

Question

Western Digital My Book Essential

My MacBook Pro does not recognize my Western Digital My Book Essential (WDBACW0010HBK) and WD support says: "This drive relies on a driver that is built into this version of MacOSX. If Mac OSX is unable to detect the drive, it is likely the driver has become corrupted or the drive has been physically damaged. Please contact Apple for assistance in diagnosing your operating system before replacing the drive."

Thoughts on "next steps?"

MacBook Pro, Mac OS X (10.5.8)

Posted on May 12, 2013 9:22 AM

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Answer 1

baltwo

Level 9

62,386 points

May 12, 2013 12:16 PM in response to wrosenberg001

Return the WD thingy and get a reliable ext HD. Note that WD's ext HDs don't play well with Macs and I wouldn't have one. Alternatively, erase and reformat the WD thing, don't install its software, ahd try again. Last step is to Zap the PRAM and Reset the SMC, then try again.

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