Wireless keyboard only works when a USB keyboard is plugged in at the same time.

I dont understand. I just bought a Wirless Keyboard a few days ago. I paired it with my computer and it was recognized and connected and functioned. However, when I unplugged the USB keyboard that I was using before I bought this keyboard, it was still connected and recognized, but it stopped functioning. Any ideas?

iMac, OS X Mountain Lion (10.8.3)

Posted on May 12, 2013 1:33 PM

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3 replies

May 12, 2013 1:51 PM in response to hopefullylucky

Is it an Apple Bluetooth keyboard? You've no doubt checked the batteries are OK, although they shouldn't have gone flat in a few days.

You could try re-pairing it to see if it sticks, and you may want to make it a favourite, which helped when my Magic Mouse kept losing the BT connection.

Using the wired keyboard delete the BT keyboard from BT Preferences. Pair it again and when it's (hopefully) connected from the BT prefs window bottom left, click on the 'cog' and select 'Show more options'. You should then get the opportunity to make it a favourite. Disconnect the wired keyboard and fingers-crossed.

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Wireless keyboard only works when a USB keyboard is plugged in at the same time.

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