1 Reply Latest reply: May 12, 2013 6:17 PM by Allan Sampson
MrClobber97 Level 1 Level 1

My sisters iphone 3 has the connect to itunes icon stuck on the screen and she DOESNT want to reset + the new itunes wont recognize it:( plz help!


iPhone 3GS, iOS 6.1.2, 32 gigabyte ios 6.1.2
  • Allan Sampson Level 10 Level 10

    Error 1015 usually means the iPhone has been hacked, with the cutise term for that "jailbroken".

     

    http://support.apple.com/kb/TS3694#error1015

     

    There is no other option.

     

    Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state.