iTunes shows a movie as already downloaded, but my iTunes is unable to locate the file in my computer. I can't find it either. Is there a way to re-set iTunes to think that it hasn't been downloaded already?
Windows XP, iTunes 11
Hello Nykteria,
Welcome to the Apple Support Communities. If you want to reset the iTunes library, the following article will walk you though creating a new iTunes library.
iTunes: How to open an alternate iTunes Library file or create a new one
http://support.apple.com/kb/HT1589
Once that is completed, the next step would be inserting in the media.
Adding music and other content to iTunes
http://support.apple.com/kb/HT1473
If you do not know where the iTunes files are located, the following article will set you in the right place.
Where are my iTunes files located?
http://support.apple.com/kb/HT1391
Regards,
-Norm G.
iTunes thinks it's downloaded, but it isn't.
